Returns & Exchanges

At Hatley, we want you to be completely satisfied with your purchase. If you are not happy with your items, we offer a 40-day return policy for a full refund or exchange on all unworn products with original tags attached.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Prepare Your Package

Securely pack your items in their original packaging and include the packing slip provided in your shipment.

3

Attach Shipping Label

Download and print your prepaid return shipping label from the portal and affix it clearly to the outside of your package.

4

Drop Off and Track

Drop off your package at any authorized carrier location and keep your tracking receipt until your refund is processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing